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Terms and Conditions



When you place an order

When an order has been placed through the Made by Mama online store our system will automatically send you an order confirmation and payment receipt via email.


All prices are given in EUR and are inclusive of sales tax. All rights are reserved for changing in taxation, price and printing/publishing errors.


Payment will be charged at the time of shipment. Payment may be made by Visa, Mastercard or other major credit cards and is supported by the E-pay payment platform. All transactional information is transmitted under E-pay encryptions and security.

Order Processing and Shipping

Orders are typically processed, packaged and shipped within 1-3 days of payment receipt.

Transfer of Title

Upon delivery of the goods to you, the items shall be at your risk and responsibility. Please report any damage or missing items to us within 1 business day of delivery.


Made by Mama does not accept returns on any consumable goods. Any other items may be returned for any reason within 14 days.


These terms and policies are subject to change at any time without notice and Made by Mama reserves its right to cancel any order for any reason until the time of shipment. Under no circumstances shall Made by Mama be liable for changes in taxation and dues, pricing and other errors, technical faults, out-of-stock goods and force majeure event, including but not limited to strikes, product availability and performance of subcontractors.

Privacy & Cookie Policy

You can read our entire Privacy and Cookie policy here.


Made by Mama ApS
VAT. DK38538098

Contact by telephone

(+45) 71 999 710